piNang2415 — 02/06/2023 18:58
Hello, I hope you’re having a great week. Do you have some time to chat about your application?
Luna — 02/06/2023 21:01
piNang2415 — 02/06/2023 21:04
Great! I liked your interview and application. It’s clear you’re someone that takes boosting serious and wants to get orders done. I’d like for you to boost at BoostCheetah. Are you interested?
Luna — 02/06/2023 21:05
Yeah of course I’m interested!
piNang2415 — 02/06/2023 21:05
Perfect. After joining us in our discord server, most people need about thirty minutes to cover everything. I will need your full attention for going over our systems. Is now a good time for that?
Luna — 02/06/2023 21:06
Not really. I’m still in bed. Had a rough night
piNang2415 — 02/06/2023 21:06
Oh okay then
send me a message when you’re ready
Luna — 02/06/2023 23:56
im ready, sorry this took a while
piNang2415 — 03/06/2023 13:01
It was so late for me last night, are you free now?
Luna — 03/06/2023 16:31
Hello! Our schedule seem to differ quite the bit
piNang2415 — 03/06/2023 16:50
What time is it there?
Luna — 03/06/2023 17:01
It’s currently 8pm
Im located in Tokyo
piNang2415 — 03/06/2023 17:04
I am currently out is it okay if we do this Monday?
Luna — 03/06/2023 17:04
Luna — 05/06/2023 09:59
going to sleep, hopefully tomorrow works pit for us!
piNang2415 — 05/06/2023 18:15
Luna — 05/06/2023 18:16
Hello! I am currently up and available
piNang2415 — 05/06/2023 18:16
I’m getting a few things together for onboarding (going over our systems). I will also be inviting you to our Discord server with the rest of the boosters. First thing, I’ll need you to do is sign our standard NDA.
Once filled out, signed, and sent, please let me know what email you used to sign the document. Will you do this now and then let me know what email you used?
Luna — 05/06/2023 18:19
Yes I’ll do this right away
The document has been read and signed using the email
piNang2415 — 05/06/2023 18:24
I’m going to send you an invite to our Discord server now so we can start the onboarding. One minute please.
piNang2415 — 05/06/2023 18:31
Great, I’ve added you to the PC, PVE team. I’d like you to review the news, claim-details and faq-boosters sections of the Discord. Please do not review any other sections right now.
There are also a few videos in one of these sections that must be watched. The videos contain information that can not be found in the text.
It’s very important to know all of this information for you to boost here. Once you’re finished reviewing, I’ll ask you a few questions about the content to help you understand some of the more important information. Will you review this all right now and let me know when you’re finished?
Luna — 05/06/2023 18:32
Luna — 05/06/2023 19:00
i’ve gone ahead and watched all the videos
piNang2415 — 05/06/2023 19:04
Thank you for taking the time to review everything! I just have a few questions about the content you reviewed. Please keep in mind, this review is to help make sure you understand the systems and so we can help where help is needed. If you don’t know something, let me know you need a moment to review the content.
Luna — 05/06/2023 19:05
I’ve reviewed the content completely and don’t need to rewatch it
piNang2415 — 05/06/2023 19:07
An order comes in that can not be started for two days. When is it safe to claim it?
Luna — 05/06/2023 19:08
I should only claim it once I can actually start the order
piNang2415 — 05/06/2023 19:09
No order should be claimed unless you can start right away. That means you are available and the order is available to be run. For example, if they preorder a raid and you want to run it when the raid is released, you do not claim it until it is available. Also check weekly rotation weapons to be sure it is available that week.
If there are items on that order that can be completed this week, you may complete those and then mark the order reset for the other items to be completed when it’s time.
Luna — 05/06/2023 19:11
Yeah, thats what I gathered
piNang2415 — 05/06/2023 19:13
Assume you’re teaching me and I know nothing about the systems. I’m running an order and I need to mark the order status as reset. Please write out the steps I need to take to properly update the customer and close the chat.
Luna — 05/06/2023 19:15
On resets you should tell the customer you have to attempt again next week (for exotic rng for example on raids/dungeons). Mark the order as reset by pressing the reset button in the chat interface, you can then log out of the customers account and close the chat.
piNang2415 — 05/06/2023 19:16
All the steps in order are as follows:
Set status to RESET do not hit save
Click “Reset” blue button
Send message it created.
Click save to close the chat and change the status
Luna — 05/06/2023 19:16
piNang2415 — 05/06/2023 19:16
Nah it’s fine.
When changing a status, the customer has to wait until their order is returned to queue for us to run it. Except for one status. Which status allows a customer to return the order back to the queue on their own and when should it be used?
Luna — 05/06/2023 19:19
to use the ‘brb’ status, you should probably first consult a higherup to know if it’s appropriate to use it
piNang2415 — 05/06/2023 19:20
MOst of the applicants are confused by BRB and this order status.
Mostly same but BRB is not correct.
Luna — 05/06/2023 19:20
isn’t that the only
status that allows a client
to put the order back into the queue
piNang2415 — 05/06/2023 19:21
Be right back prevents the booster and the customer from chatting with each other. When saving any status, except be right back, the chatbox closes and the booster can no longer return to the order. With BRB, the booster can return to the order but the customer can not reenable it. Only the booster. BRB is not the correct answer for this question. You can however find the correct answer inside the “left side” video. Will you review that?
Luna — 05/06/2023 19:23
sure, i’ll go ahead and review it again
I should go ahead and use the ‘admin’ function, inserting the message that’s copied after clicking it.
piNang2415 — 05/06/2023 19:28
Admin is correct. You typically use it when the customer doesn’t respond to a password or access code issue. While not mentioned anywhere, we may also use it if the customer’s light isn’t high enough. Allowing them to return the order to the queue when they do have the correct light or when they are available to give the code/correct login details.
Luna — 05/06/2023 19:29
Also, I do have a question, do you guys provide a temporary vpn account?
piNang2415 — 05/06/2023 19:29
No, you must have your own.
Luna — 05/06/2023 19:30
piNang2415 — 05/06/2023 19:30
You just claimed an order, sent the welcome message and waited ten minutes. The customer hasn’t responded. What do you do next?
Luna — 05/06/2023 19:31
I can go ahead and hit the ‘admin’ option.
piNang2415 — 05/06/2023 19:41
You’ll want to log in/move onto step 2 located in FAQ:
We do not need the customer in the chat to start their order. If you are able to see they are still on their account, it is okay to kick them off after the ten minutes.
Luna — 05/06/2023 19:43
piNang2415 — 05/06/2023 19:43
You just claimed an order and sent the welcome message. After two minutes the customer said they’re offline. What should happen next?
Luna — 05/06/2023 19:46
I should just go and log in, if the customer lets us know they’re not on their account, it’s okay for us to log into the account.
piNang2415 — 05/06/2023 19:47
Yes, you should start the login processes. This means going to step 2. We should not wait ten minutes if they state they are not online. Remember, step 2 is to tell them you are logging in and mention what you are running. After you login, then you send the login message. These are two different steps.
Luna — 05/06/2023 19:48
piNang2415 — 05/06/2023 19:50
Last question, when can you close the chat without sending a closing message (such as using completed or admin/reset status message)?
Luna — 05/06/2023 19:53
the completed option? I’m not the most sure on this one
piNang2415 — 05/06/2023 19:56
This was a trick question. In the video it says you ALWAYS send a message before closing. Every time you claim an order you should 100% send a message letting them know you are closing the chat and why. We should mention how they can get help outside of the chat if needed as well. 99.999% of the time, these messages are premade for you. Always make sure send a message before saving a status and closing a chat. A message does not automatically send when you change a status, you need to do it manually
Luna — 05/06/2023 19:57
alright, i understand
piNang2415 — 05/06/2023 19:57
Thank you for your patience! These are the last steps. From here you will be able to claim orders and start boosting on your own. Please complete each step, in order, and update me with the requested information for the step as you complete the step. Do not wait until the end. Will you start now?
Create an account on the site that will be used for claiming orders. Once created, tell me the email you used.
Create an account here
What is your PayPal email address for payouts?
Fill out the standard tax document and then tell me what email you used.
Complete this document for step 3 if you live in the United States
How to fill out US Document:
Complete this document for step 3 if you DO NOT live in the United States
How to fill out non-US Document:
Request access to the payment document. This is where you’ll record completed orders. Once completed, let me know what email you used.
My account – BoostCheetah
Your account page shows all of your past orders and past chat log messages with your booster. You will need to log in to view this page.
How to Fill W9 Form
How to Complete W-8BEN Form
Luna — 05/06/2023 19:59