LatestNext Step
piNang2415 — 02/03/2023 15:30
Hello, I hope you’re having a great week. Do you have some time to chat about your application?
xiaoma — 02/03/2023 16:18
Hello! Sorry for late reply
Sure, I have time
piNang2415 — 02/03/2023 16:19
Great! I liked your interview and application. It’s clear you’re someone that takes boosting serious and wants to get orders done. I’d like for you to boost at BoostCheetah. Are you interested?
xiaoma — 02/03/2023 16:20
Yes, I’m really interested
piNang2415 — 02/03/2023 16:23
Perfect. After joining us in our discord server, most people need about thirty minutes to cover everything. I will need your full attention for going over our systems. Is now a good time for that?
xiaoma — 02/03/2023 16:24
Sure, all good 🙂
piNang2415 — 02/03/2023 16:25
Thank you! I’m getting a few things together for onboarding (going over our systems). I will also be inviting you to our Discord server with the rest of the boosters. First thing, I’ll need you to do is sign our standard NDA.
https://app.hellosign.com/s/8RtycEib
Once filled out, signed, and sent, please let me know what email you used to sign the document. Will you do this now?
xiaoma — 02/03/2023 16:25
Sure, give me a couple of minutes and I will complete it
xiaoma — 02/03/2023 16:38
Sent.
Email was maximiliano.mlndz@gmail.com
piNang2415 — 02/03/2023 16:43
Thank you! I’m going to send you an invite to our Discord server now so we can start the onboarding. One minute please.
https://discord.gg/CmhDc2YR
Great, I’ve added you to the PC,PVE team. I’d like you to review the news, claim-details and faq-boosters sections of the Discord. Please do not review any other sections right now.
There are also a few videos in one of these sections that must be watched. The videos contain information that can not be found in the text.
It’s very important to know all of this information for you to boost here. Once you’re finished reviewing, I’ll ask you a few questions about the content to help you understand some of the more important information. Will you review this all right now and let me know when you’re finished?
xiaoma — 02/03/2023 16:48
Sure, I will let you know once I finish
xiaoma — 02/03/2023 17:15
All good
piNang2415 — 02/03/2023 17:16
Thank you for taking the time to review everything! I just have a few questions about the content you reviewed. Please keep in mind, this review is to help make sure you understand the systems and so we can help where help is needed. If you don’t know something, let me know you need a moment to review the content.
xiaoma — 02/03/2023 17:17
Sure 🙂
piNang2415 — 02/03/2023 17:18
An order comes in that can not be started for two days. When is it safe to claim it?
xiaoma — 02/03/2023 17:19
No
piNang2415 — 02/03/2023 17:28
No order should be claimed unless you can start right away. That means you are available and the order is available to be run. For example, if they preorder a raid and you want to run it when the raid is released, you do not claim it until it is available. Also check weekly rotation weapons to be sure it is available that week.
If there are items on that order that can be completed this week, you may complete those and then mark the order reset for the other items to be completed when it’s time.
Next question:
Assume you’re teaching me and I know nothing about the systems. I’m running an order and I need to mark the order status as reset. Please write out the steps I need to take to properly update the customer and close the chat.
xiaoma — 02/03/2023 17:37
1. Set the order status to RESET – DO NOT hit save.
2. Send the appropriate reset message from the buttons that appear under the reset status.
3. Click save
4. On the day of reset and as soon as you’re ready, post in the lounge and request the order number. A staff member will assign it for you to run at that time.
piNang2415 — 02/03/2023 17:38
All the steps in order are as follows:
1. Set status to RESET do not hit save
2. Click “Reset” blue button
3. Send message it created.
4. Click save to close the chat and change the status
Next question: When changing a status, the customer has to wait until their order is returned to queue for us to run it. Except for one status. Which status allows a customer to return the order back to the queue on their own and when should it be used?
xiaoma — 02/03/2023 17:55
Admin status and we could used it on a reset order took after reset
Could we continue questions later?
It’s kind of late for me
piNang2415 — 02/03/2023 17:57
oh
are you in cst or pst?
I mean what time is it there now?
xiaoma — 02/03/2023 17:59
pst
2am
piNang2415 — 02/03/2023 18:00
okay
I’ll message you tomorrow
xiaoma — 02/03/2023 18:00
Thank you! ❤️
piNang2415 — 02/03/2023 18:00
I mean, send me a message if you’re available to continue.
xiaoma — 02/03/2023 18:01
Sure 🙂
xiaoma — Yesterday at 04:10
I’m available now
piNang2415 — Yesterday at 15:45
Hey, sorry for responding late.
xiaoma — Yesterday at 15:47
All good
piNang2415 — Yesterday at 15:50
Are you available now?
xiaoma — Yesterday at 15:50
Just for a few more minutes
piNang2415 — Yesterday at 15:50
no problem
I’ll be here
xiaoma — Today at 01:03
Hello! I’m available now
piNang2415 — Today at 13:18
Hey, are you available now?
xiaoma — Today at 13:19
Yes
piNang2415 — Today at 13:19
great, let’s continue!
xiaoma — Today at 13:19
Sure 🙂
piNang2415 — Today at 13:21
You just claimed an order, sent the welcome message and waited ten minutes. The customer hasn’t responded. What do you do next?
xiaoma — Today at 13:26
Click the ping button
piNang2415 — Today at 13:27
before you can click the ping button, what should you do?
piNang2415 — Today at 13:35
you there?
xiaoma — Today at 13:37
Yes, I’m looking for rules, sorry
piNang2415 — Today at 13:37
it’s in the FAQ BOOSTERS. 🙂
xiaoma — Today at 13:38
Never click the ping button unless you have already clicked the access code/authenticator/or wrong password button.
piNang2415 — Today at 13:39
yes, that is correct… now what will you do in this situation?
xiaoma — Today at 13:41
1. Set the order status to ADMIN do NOT hit save
2. Click the No code/pass button
3. Send Message
4. Hit save to set status to admin
piNang2415 — Today at 13:42
no that was for the previous question
You just claimed an order, sent the welcome message and waited ten minutes. The customer hasn’t responded. What do you do next?
xiaoma — Today at 13:46
Should I notify to admin?
Or still waiting?
Sorry, I can’t find answer on Faq boosters 😦
piNang2415 — Today at 13:49
Yes, you’ll want to log in/move onto step 2 located in FAQ:
https://discord.com/channels/479738159366668301/823994102076145674/823997304414666772
We do not need the customer in the chat to start their order. If you are able to see they are still on their account, it is okay to kick them off after the ten minutes.
xiaoma — Today at 13:51
Oh, alright then 🙂
Thank you!
piNang2415 — Today at 13:52
You just claimed an order and sent the welcome message. After two minutes the customer said they’re offline. What should happen next?
xiaoma — Today at 13:57
I can log in right away
piNang2415 — Today at 14:01
Yes, you should start the login processes. This means going to step 2. We should not wait ten minutes if they state they are not online. Remember, step 2 is to tell them you are logging in and mention what you are running. After you login, then you send the login message. These are two different steps.
xiaoma — Today at 14:02
Got it
piNang2415 — Today at 14:03
Last question, when can you close the chat without sending a closing message (such as using completed or admin/reset status message)?
xiaoma — Today at 14:08
You can’t, at any case
piNang2415 — Today at 14:27
This was a trick question. In the video it says you ALWAYS send a message before closing. Every time you claim an order you should 100% send a message letting them know you are closing the chat and why. We should mention how they can get help outside of the chat if needed as well. 99.999% of the time, these messages are premade for you. Always make sure send a message before saving a status and closing a chat. A message does not automatically send when you change a status, you need to do it manually.
Thank you for your patience! These are the last steps. From here you will be able to claim orders and start boosting on your own. Please complete each step, in order, and update me with the requested information for the step as you complete the step. Do not wait until the end. Will you start now?
1. Create an account on the site that will be used for claiming orders. Once created, tell me the email you used.
Create an account here
2. What is your PayPal email address for payouts?
3. Fill out the standard tax document and then tell me what email you used.
Complete this document for step 3 if you live in the United States
https://app.hellosign.com/s/6q5wa8FI
How to fill out US Document:
Complete this document for step 3 if you DO NOT live in the United States
https://app.hellosign.com/s/5QWPUno6
How to fill out non-US Document:
4. Request access to the payment document. This is where you’ll record completed orders. Once completed, let me know what email you used.
https://docs.google.com/spreadsheets/d/1-CMaGhV51jK_mq2nPWzy3rZgWK8ZI2WZPTa-p0Uxjmk/edit?ouid=110917715136368142232
BoostCheetah
Admin Support
My account – BoostCheetah
Your account page shows all of your past orders and past chat log messages with your booster. You will need to log in to view this page.
YouTube
pdfFiller
How to Fill W9 Form
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YouTube
Anthony Godinho
How to Complete W-8BEN Form
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piNang2415 — Today at 14:55
Hey, can you do this now?
xiaoma — Today at 14:57
Sure, I’m doing it
xiaoma — Today at 15:41
Done.
piNang2415 — Today at 15:42
1.
2.
3.
4.
please put the emails you have used
xiaoma — Today at 15:43
1 – 4. maximiliano.mlndz@gmail.com
piNang2415 — Today at 16:21
Thank you for getting all of this information taken care of. I’m getting your account set up now. I’ll message you as soon as it’s finished.
xiaoma — Today at 16:30
Thank you! 🙂
piNang2415 — Today at 17:14
Thank you! You’re all set and free to claim orders! You can always gain access to the claim page by clicking on an order number inside your booster area or by going to:
https://boostcheetah.com/login
While there is a lot of information, what you really need to follow when running the orders is the steps for each run found at the top of FAQ:
https://discord.com/channels/479738159366668301/823994102076145674/823997304414666772
The FAQ walk through will be what you need to know for 99% of orders you run. Following that will make everything easy. We did bring you on due to your strong work ethic and availability discussed during our talks. Please let us know if something stops you from matching those expectations.
While we try to make it easy to understand the process, sometimes boosters can be intimidated about claiming an order. We want to be sure you can start right away. What questions do you have for me that can help you?
