LatestNext Step
piNang2415 — 18/01/2023 23:54
Hello, I hope you’re having a great week. Do you have some time to chat about your application?
smile — 19/01/2023 00:44
I have a little bit of time yes
piNang2415 — 19/01/2023 01:46
I’m sorry for responding late. Are you still available?
smile — 19/01/2023 01:52
I will be out for the next 3 hours
I can make like 10 minutes
piNang2415 — 19/01/2023 01:56
This might be over 10 minutes
smile — 19/01/2023 01:58
Ok i will be on my phone then
piNang2415 — 19/01/2023 01:59
Great! I liked your interview and application. It’s clear you’re someone that takes boosting serious and wants to get orders done. I’d like for you to boost at BoostCheetah. Are you interested?
smile — 19/01/2023 02:00
Yes i am
piNang2415 — 19/01/2023 02:00
Perfect. After joining us in our discord server, most people need about thirty minutes to cover everything. I will need your full attention for going over our systems. Is now a good time for that?
smile — 19/01/2023 02:01
No, I can in around 3 hours as i am in the car atm
piNang2415 — 19/01/2023 02:02
I see, are you in PST?
smile — 19/01/2023 02:02
yes
piNang2415 — 19/01/2023 02:03
I’ll try to message you in the evening.
Drive safely.
smile — Yesterday at 13:32
i am available btw
piNang2415 — Today at 16:41
Hey Im sorry, are you available now?
smile — Today at 16:41
yes
piNang2415 — Today at 16:42
Okay great! Are you available to join the server?
smile — Today at 16:43
yes
piNang2415 — Today at 16:44
Thank you! I’m getting a few things together for onboarding (going over our systems). I will also be inviting you to our Discord server with the rest of the boosters. First thing, I’ll need you to do is sign our standard NDA.
https://app.hellosign.com/s/8RtycEib
Once filled out, signed, and sent, please let me know what email you used to sign the document. Will you do this now?
smile — Today at 16:45
yes
i used joshua.hy.law@gmail.com
piNang2415 — Today at 16:46
have you signed it?
smile — Today at 16:46
yes
piNang2415 — Today at 16:47
Thank you! I’m going to send you an invite to our Discord server now so we can start the onboarding. One minute please.
https://discord.gg/CNmAtgyF
Great, I’ve added you to the PC, Xbox, PVE and PVP team. I’d like you to review the news, claim-details and faq-boosters sections of the Discord. Please do not review any other sections right now.
There are also a few videos in one of these sections that must be watched. The videos contain information that can not be found in the text.
It’s very important to know all of this information for you to boost here. Once you’re finished reviewing, I’ll ask you a few questions about the content to help you understand some of the more important information. Will you review this all right now and let me know when you’re finished?
smile — Today at 16:49
ok
smile — Today at 17:58
Ok i believe i am ready
piNang2415 — Today at 17:59
Thank you for taking the time to review everything! I just have a few questions about the content you reviewed. Please keep in mind, this review is to help make sure you understand the systems and so we can help where help is needed. If you don’t know something, let me know you need a moment to review the content.
smile — Today at 17:59
ok great
piNang2415 — Today at 18:00
An order comes in that can not be started for two days. When is it safe to claim it?
smile — Today at 18:00
only when it is able to be started
piNang2415 — Today at 18:01
No order should be claimed unless you can start right away. That means you are available and the order is available to be run. For example, if they preorder a raid and you want to run it when the raid is released, you do not claim it until it is available. Also check weekly rotation weapons to be sure it is available that week.
If there are items on that order that can be completed this week, you may complete those and then mark the order reset for the other items to be completed when it’s time.
Assume you’re teaching me and I know nothing about the systems. I’m running an order and I need to mark the order status as reset. Please write out the steps I need to take to properly update the customer and close the chat.
smile — Today at 18:03
use one of the premade messages and change it to fit your situation
piNang2415 — Today at 18:03
How will you set the order to RESET?
smile — Today at 18:04
Image
by changing it here
piNang2415 — Today at 18:05
All the steps in order are as follows:
1. Set status to RESET do not hit save
2. Click “Reset” blue button
3. Send message it created.
4. Click save to close the chat and change the status
When changing a status, the customer has to wait until their order is returned to queue for us to run it. Except for one status. Which status allows a customer to return the order back to the queue on their own and when should it be used?
smile — Today at 18:08
admin, only if the customer doesnt respond for a long time
piNang2415 — Today at 18:09
Admin is correct. You typically use it when the customer doesn’t respond to a password or access code issue. While not mentioned anywhere, we may also use it if the customer’s light isn’t high enough. Allowing them to return the order to the queue when they do have the correct light or when they are available to give the code/correct login details.
smile — Today at 18:10
understood
piNang2415 — Today at 18:11
You just claimed an order, sent the welcome message and waited ten minutes. The customer hasn’t responded. What do you do next?
smile — Today at 18:13
you wait a little bit longer to give them time and if they dont respond, contact admin
piNang2415 — Today at 18:14
You’ll want to log in/move onto step 2 located in FAQ:
https://discord.com/channels/479738159366668301/823994102076145674/823997304414666772
We do not need the customer in the chat to start their order. If you are able to see they are still on their account, it is okay to kick them off after the ten minutes.
smile — Today at 18:15
i see
piNang2415 — Today at 18:15
You just claimed an order and sent the welcome message. After two minutes the customer said they’re offline. What should happen next?
smile — Today at 18:15
VPN before you log into the account, let the customer know and set the account to offline
piNang2415 — Today at 18:16
you should start the login processes. This means going to step 2. We should not wait ten minutes if they state they are not online. Remember, step 2 is to tell them you are logging in and mention what you are running. After you login, then you send the login message. These are two different steps.
smile — Today at 18:17
ok
piNang2415 — Today at 18:17
Last question, when can you close the chat without sending a closing message (such as using completed or admin/reset status message)?
smile — Today at 18:20
i believe it is when you are setting it to brb status
piNang2415 — Today at 18:21
This was a trick question. In the video it says you ALWAYS send a message before closing. Every time you claim an order you should 100% send a message letting them know you are closing the chat and why. We should mention how they can get help outside of the chat if needed as well. 99.999% of the time, these messages are premade for you. Always make sure send a message before saving a status and closing a chat. A message does not automatically send when you change a status, you need to do it manually.
Thank you for your patience! These are the last steps. From here you will be able to claim orders and start boosting on your own. Please complete each step, in order, and update me with the requested information for the step as you complete the step. Do not wait until the end. Will you start now?
1. Create an account on the site that will be used for claiming orders. Once created, tell me the email you used.
Create an account here
2. What is your PayPal email address for payouts?
3. Fill out the standard tax document and then tell me what email you used.
Complete this document for step 3 if you live in the United States
https://app.hellosign.com/s/6q5wa8FI
How to fill out US Document:
Complete this document for step 3 if you DO NOT live in the United States
https://app.hellosign.com/s/5QWPUno6
How to fill out non-US Document:
4. Request access to the payment document. This is where you’ll record completed orders. Once completed, let me know what email you used.
https://docs.google.com/spreadsheets/d/1-CMaGhV51jK_mq2nPWzy3rZgWK8ZI2WZPTa-p0Uxjmk/edit?ouid=110917715136368142232
BoostCheetah
Admin Support
My account – BoostCheetah
Your account page shows all of your past orders and past chat log messages with your booster. You will need to log in to view this page.
YouTube
pdfFiller
How to Fill W9 Form
Image
YouTube
Anthony Godinho
How to Complete W-8BEN Form
Image
smile — Today at 18:27
i requested access with joshua.hy.law@gmail.com
smile — Today at 18:37
that is also the same email i used for #1 #2 and #3
piNang2415 — Today at 18:38
done with all?
smile — Today at 18:38
yes
piNang2415 — Today at 18:38
Thank you for getting all of this information taken care of. I’m getting your account set up now. I’ll message you as soon as it’s finished.
Thank you! You’re all set and free to claim orders! You can always gain access to the claim page by clicking on an order number inside your booster area or by going to:
https://boostcheetah.com/login
While there is a lot of information, what you really need to follow when running the orders is the steps for each run found at the top of FAQ:
https://discord.com/channels/479738159366668301/823994102076145674/823997304414666772
The FAQ walk through will be what you need to know for 99% of orders you run. Following that will make everything easy. We did bring you on due to your strong work ethic and availability discussed during our talks. Please let us know if something stops you from matching those expectations.
While we try to make it easy to understand the process, sometimes boosters can be intimidated about claiming an order. We want to be sure you can start right away. What questions do you have for me that can help you?
