LatestNext Step
piNang2415 — 04/11/2022
Hello, I hope you’re having a great week. Do you have some time to chat about your application?
Grisch — 04/11/2022
Hey! Yeah, I have. I was just waking up
piNang2415 — 04/11/2022
Great! I liked your interview and application. It’s clear you’re someone that takes boosting serious and wants to get orders done. I’d like for you to boost at BoostCheetah. Are you interested?
Grisch — 04/11/2022
I am! Would love to be here. Heard great things about you from my friends
piNang2415 — 04/11/2022
Perfect. After joining us in our discord server, most people need about thirty minutes to cover everything. I will need your full attention for going over our systems. Is now a good time for that?
Grisch — 04/11/2022
I need 20 mins to eat breakfast. Will get back to you asap if thats ok
piNang2415 — 04/11/2022
sure
Grisch — 04/11/2022
Great, thanks! Be right back
Grisch — 04/11/2022
Im back, sorry for the wait
piNang2415 — 04/11/2022
No worries
I’m getting a few things together for onboarding (going over our systems). I will also be inviting you to our Discord server with the rest of the boosters. First thing, I’ll need you to do is sign our standard NDA.
https://app.hellosign.com/s/8RtycEib
Once filled out, signed, and sent, please let me know what email you used to sign the document. Will you do this now?
Grisch — 04/11/2022
Yeah, let me read it first
Grisch — 04/11/2022
Hello! I’m back. The Agreement has been read thoroughly and signed 😄
piNang2415 — 04/11/2022
Thank you
Email please?
Grisch — 04/11/2022
santiago-alcaraz@hotmail.com
piNang2415 — 04/11/2022
Thank you! I’m going to send you an invite to our Discord server now so we can start the onboarding. One minute please.
Grisch — 04/11/2022
Awesome
piNang2415 — 04/11/2022
https://discord.gg/Q5xkrE7Y
Great, I’ve added you to the Xbox, PVE team. I’d like you to review the news, claim-details and faq-boosters sections of the Discord. Please do not review any other sections right now.
There are also a few videos in one of these sections that must be watched. The videos contain information that can not be found in the text.
It’s very important to know all of this information for you to boost here. Once you’re finished reviewing, I’ll ask you a few questions about the content to help you understand some of the more important information. Will you review this all right now and let me know when you’re finished?
Grisch — 04/11/2022
Yeah! Be right back 😄
Grisch — 04/11/2022
That was a lot of information, but I’ve read through it
What are the next steps?
piNang2415 — 04/11/2022
Thank you for reading…
Have you watched the videos?
Grisch — 04/11/2022
No, I didn’t. 1 moment
piNang2415 — 04/11/2022
Its at the bottom part of Claim details
Grisch — 04/11/2022
Watching them now 👌🏽
Grisch — 04/11/2022
Alright! The videos were really helpful, I understand how to do stuff better now
piNang2415 — 04/11/2022
Thank you for taking the time to review everything! I just have a few questions about the content you reviewed. Please keep in mind, this review is to help make sure you understand the systems and so we can help where help is needed. If you don’t know something, let me know you need a moment to review the content.
Grisch — 04/11/2022
Awesome, ask away
piNang2415 — 04/11/2022
An order comes in that can not be started for two days. When is it safe to claim it?
Grisch — 04/11/2022
Only when it’s ready to be started
We do not hold orders
piNang2415 — 04/11/2022
No order should be claimed unless you can start right away. That means you are available and the order is available to be run. For example, if they preorder a raid and you want to run it when the raid is released, you do not claim it until it is available. Also check weekly rotation weapons to be sure it is available that week.
If there are items on that order that can be completed this week, you may complete those and then mark the order reset for the other items to be completed when it’s time.
Assume you’re teaching me and I know nothing about the systems. I’m running an order and I need to mark the order status as reset. Please write out the steps I need to take to properly update the customer and close the chat.
Grisch — 04/11/2022
Change the status to RESET, click the reset button, customize the message that’ll be sent to the customer, send the message, and lastly hit SAVE
piNang2415 — 04/11/2022
Correct!
All the steps in order are as follows:
1. Set status to RESET do not hit save
2. Click “Reset” blue button
3. Send message it created.
4. Click save to close the chat and change the status
When changing a status, the customer has to wait until their order is returned to queue for us to run it. Except for one status. Which status allows a customer to return the order back to the queue on their own and when should it be used?
Grisch — 04/11/2022
Admin
And it should be used when the customer isn’t online in the chat, we have an issue with Code or Password (after 10-15 mins) or he needs to contact an admin prior to the service
piNang2415 — 04/11/2022
Admin is correct. You typically use it when the customer doesn’t respond to a password or access code issue. While not mentioned anywhere, we may also use it if the customer’s light isn’t high enough. Allowing them to return the order to the queue when they do have the correct light or when they are available to give the code/correct login details.
Grisch — 04/11/2022
Perfect. Yeah, I do recall something about the light level, so now I know what to do when/if that happens
piNang2415 — 04/11/2022
You just claimed an order, sent the welcome message and waited ten minutes. The customer hasn’t responded. What do you do next?
Grisch — 04/11/2022
I log in to the account and begin the service if I don’t need the Access code. If I do need the Code, I put the admin status after sending the correct message
piNang2415 — 04/11/2022
Yes, you’ll want to log in/move onto step 2 located in FAQ:
https://discord.com/channels/479738159366668301/823994102076145674/823997304414666772
We do not need the customer in the chat to start their order. If you are able to see they are still on their account, it is okay to kick them off after the ten minutes.
Grisch — 04/11/2022
Great!
piNang2415 — 04/11/2022
You just claimed an order and sent the welcome message. After two minutes the customer said they’re offline. What should happen next?
Grisch — 04/11/2022
I can log in right away, disregarding the 10 min wait
piNang2415 — 04/11/2022
Yes, you should start the login processes. This means going to step 2. We should not wait ten minutes if they state they are not online. Remember, step 2 is to tell them you are logging in and mention what you are running. After you login, then you send the login message. These are two different steps.
Grisch — 04/11/2022
Perfect, all clear so far
piNang2415 — 04/11/2022
Last question, when can you close the chat without sending a closing message (such as using completed or admin/reset status message)?
Grisch — 04/11/2022
When the order needs to be transferred to another booster (e.g I do the pve part, but the order has pvp. I change the status to pvp, tell the customer it’s being transferred, and save)
piNang2415 — 04/11/2022
This was a trick question. In the video it says you ALWAYS send a message before closing. Every time you claim an order you should 100% send a message letting them know you are closing the chat and why. We should mention how they can get help outside of the chat if needed as well. 99.999% of the time, these messages are premade for you. Always make sure send a message before saving a status and closing a chat. A message does not automatically send when you change a status, you need to do it manually.
Grisch — 04/11/2022
Yeah, after I sent my answer, I was left thinking that I, in fact, do send a message that “the service is being transferred”. So yeah, besides that, I didn’t have another answer, so I get it now 😄
piNang2415 — 04/11/2022
Thank you for your patience! These are the last steps. From here you will be able to claim orders and start boosting on your own. Please complete each step, in order, and update me with the requested information for the step as you complete the step. Do not wait until the end. Will you start now?
1. Create an account on the site that will be used for claiming orders. Once created, tell me the email you used.
Create an account here
2. What is your PayPal email address for payouts?
3. Fill out the standard tax document and then tell me what email you used.
Complete this document for step 3 if you live in the United States
https://app.hellosign.com/s/6q5wa8FI
How to fill out US Document:
Complete this document for step 3 if you DO NOT live in the United States
https://app.hellosign.com/s/5QWPUno6
How to fill out non-US Document:
4. Request access to the payment document. This is where you’ll record completed orders. Once completed, let me know what email you used.
https://docs.google.com/spreadsheets/d/1-CMaGhV51jK_mq2nPWzy3rZgWK8ZI2WZPTa-p0Uxjmk/edit?ouid=110917715136368142232
BoostCheetah
Admin Support
My account – BoostCheetah
Your account page shows all of your past orders and past chat log messages with your booster. You will need to log in to view this page.
YouTube
pdfFiller
How to Fill W9 Form
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YouTube
Anthony Godinho
How to Complete W-8BEN Form
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Grisch — 04/11/2022
I need an hour or two, as I have something else to do atm. Will message you as soon as I’m available again
piNang2415 — 04/11/2022
Okay then… Dont do step 4 yet.
We’ll continue later. Thank you
Grisch — 04/11/2022
Thank you for your time!
Will be back soon
Grisch — 04/11/2022
Hey! I’m back. Gonna go over everything now
Grisch — 04/11/2022
1. Account name is Santiago-alcaraz#1641
2. santiago-alcaraz@hotmail.com
Grisch — 04/11/2022
I’ll sign the W-8BEN Form when I get the chance, there’s a spot I don’t have the info atm so I gotta go get it
piNang2415 — Yesterday at 01:41
Hello, are you available now?
Grisch — Yesterday at 01:42
Hi. Yeah, I am. Whats up? U haven’t signed the form because I am not regosteres for takes in my country yet, so there’s a spot I cannot fill :/
piNang2415 — Yesterday at 01:42
Did you follow the steps from the video?
Grisch — Yesterday at 01:43
Yeah, I did. The Number 6 is the information I don’t have yet
piNang2415 — Yesterday at 01:44
what is that?
Grisch — Yesterday at 01:44
Foreign Tax Identification Number
piNang2415 — Yesterday at 01:44
are you not 18 yet?
Grisch — Yesterday at 01:45
I am, but “unemployed”, so I haven’t payed taxes yet :/
I talked with my father and we’re figuring that out
piNang2415 — Yesterday at 01:47
understood
I’ll have you as pending
don’t do step 4 unless you can step 3
Grisch — Yesterday at 01:48
Do you know if I’ll jave to pay taxes by signing that form if I’m in Mexico?
Grisch — Yesterday at 01:48
Alright
piNang2415 — Yesterday at 01:51
do you have social security number?
Grisch — Yesterday at 01:52
I do not. That’s not a Mexican thing, and I don’t have the equivalent, as stated above 😦
piNang2415 — Yesterday at 01:52
We have some boosters from Mexico as well
since you live in Mexico you must fill out this one Complete this document for step 3 if you live in the United States
https://app.hellosign.com/s/6q5wa8FI
How to fill out US Document:
YouTube
pdfFiller
How to Fill W9 Form
Image
but it is required with social security number
Grisch — Yesterday at 01:56
I now know what that is, but no, I don’t have that yet wither 😭
piNang2415 — Yesterday at 01:57
oh
maybe you can get it
Grisch — Yesterday at 01:58
I’ll try to figure it put with my father as soon as possible. Is there a way you can ask a Mexican booster if they have to pay taxes over the money they get from working with you?
piNang2415 — Yesterday at 01:59
I’ll try to remember who was it. 😅
Grisch — Yesterday at 01:59
Thanks, it would be a HUGE help if I could get a hold of him, maybe he can help me figjre things out
piNang2415 — Yesterday at 02:00
Anyway, I’ll give you 1 week to figure this out. Unfortunately we cannot wait too long. You can always reapply next time.
Grisch — Yesterday at 02:00
I understand. Thank you very much
Will keep you updated
Grisch — Yesterday at 22:13
Hey! I have signed the form, got all the info I needed today. The email is Santiago-alcaraz@hotmail.com
And for step 4, I requested access using the email santialcaraz2004@gmail.com
Hope everything is in order now! 😄
piNang2415 — Today at 02:08
Alright let me set up your account.
Thank you! You’re all set and free to claim orders! You can always gain access to the claim page by clicking on an order number inside your booster area or by going to:
https://boostcheetah.com/login
While there is a lot of information, what you really need to follow when running the orders is the steps for each run found at the top of FAQ:
https://discord.com/channels/479738159366668301/823994102076145674/823997304414666772
The FAQ walk through will be what you need to know for 99% of orders you run. Following that will make everything easy. We did bring you on due to your strong work ethic and availability discussed during our talks. Please let us know if something stops you from matching those expectations.
While we try to make it easy to understand the process, sometimes boosters can be intimidated about claiming an order. We want to be sure you can start right away. What questions do you have for me that can help you?
