LatestNext Step
piNang2415 — 25/10/2022
Hello, I hope you’re having a great week. Do you have some time to chat about your application?
Kaboa — 25/10/2022
Sure
Kaboa — 25/10/2022
Shoot me a message when you are free, sorry i had my phone on silent.
piNang2415 — Yesterday at 01:35
Hey sorry I was asleep last night.
Are you available now?
Kaboa — Yesterday at 01:35
running a master kings fall currently
piNang2415 — Yesterday at 01:35
How long will it take?
Kaboa — Yesterday at 01:36
hopefully not longer than an hour
piNang2415 — Yesterday at 01:36
I’ll wait for you.
Kaboa — Yesterday at 02:37
ok we just finished
piNang2415 — Yesterday at 02:38
Perfect. After joining us in our discord server, most people need about thirty minutes to cover everything. I will need your full attention for going over our systems. Is now a good time for that?
Kaboa — Yesterday at 02:38
👍
piNang2415 — Yesterday at 02:38
Thank you! I’m getting a few things together for onboarding (going over our systems). I will also be inviting you to our Discord server with the rest of the boosters. First thing, I’ll need you to do is sign our standard NDA.
https://app.hellosign.com/s/8RtycEib
Once filled out, signed, and sent, please let me know what email you used to sign the document. Will you do this now?
Kaboa — Yesterday at 02:39
yes let me just read through it first
Kaboa — Yesterday at 02:40
using this email
piNang2415 — Yesterday at 02:40
Thank you! I’m going to send you an invite to our Discord server now so we can start the onboarding. One minute please.
https://discord.gg/e74MZCsD
Kaboa — Yesterday at 02:43
just submitted
piNang2415 — Yesterday at 02:44
Great, I’ve added you to the PC,PS,PVE,PVP team. I’d like you to review the news, claim-details and faq-boosters sections of the Discord. Please do not review any other sections right now.
There are also a few videos in one of these sections that must be watched. The videos contain information that can not be found in the text.
It’s very important to know all of this information for you to boost here. Once you’re finished reviewing, I’ll ask you a few questions about the content to help you understand some of the more important information. Will you review this all right now and let me know when you’re finished?
Kaboa — Yesterday at 02:45
You giving me perms for xbl aswell?
piNang2415 — Yesterday at 02:45
xbl?
Kaboa — Yesterday at 02:45
xbox
live
piNang2415 — Yesterday at 02:46
No, your application said your applying for PC, PS, PVE, PVP only?
Kaboa — Yesterday at 02:46
i mentioned it back here aswell
piNang2415 — Yesterday at 02:47
Oh okay, my bad
sorry
Kaboa — Yesterday at 02:47
its no problem was just checking
piNang2415 — Yesterday at 02:47
added it
Kaboa — Yesterday at 02:49
thanks
just reading through still
ive read through would you like me to head the boostcheetah.com/education and watch the videos?
piNang2415 — Yesterday at 02:52
Sure!
Kaboa — Yesterday at 03:16
Ok, I finished the 3 videos.
Kaboa — Yesterday at 03:51
What is the next step?
piNang2415 — Yesterday at 04:01
Thank you for taking the time to review everything! I just have a few questions about the content you reviewed. Please keep in mind, this review is to help make sure you understand the systems and so we can help where help is needed. If you don’t know something, let me know you need a moment to review the content.
Kaboa — Yesterday at 04:02
sounds good
piNang2415 — Yesterday at 04:03
An order comes in that can not be started for two days. When is it safe to claim it?
Kaboa — Yesterday at 04:04
Right away and let the client know when the order can be started
piNang2415 — Yesterday at 04:09
No order should be claimed unless you can start right away. That means you are available and the order is available to be run. For example, if they preorder a raid and you want to run it when the raid is released, you do not claim it until it is available. Also check weekly rotation weapons to be sure it is available that week.
If there are items on that order that can be completed this week, you may complete those and then mark the order reset for the other items to be completed when it’s time.
Kaboa — Yesterday at 04:10
Ah ok My mistake
piNang2415 — Yesterday at 04:10
Assume you’re teaching me and I know nothing about the systems. I’m running an order and I need to mark the order status as reset. Please write out the steps I need to take to properly update the customer and close the chat.
Kaboa — Yesterday at 04:11
1. Set status to reset do not hit save
2. Click “Reset” blue button
3. Send message it generated
4. Click save to close the chat and change the status
piNang2415 — Yesterday at 04:14
Correct!
All the steps in order are as follows:
1. Set status to RESET do not hit save
2. Click “Reset” blue button
3. Send message it created.
4. Click save to close the chat and change the status
When changing a status, the customer has to wait until their order is returned to queue for us to run it. Except for one status. Which status allows a customer to return the order back to the queue on their own and when should it be used?
Kaboa — Yesterday at 04:17
Admin, if i remember correctly if their password is wrong and they dont respond for 30 minutes
piNang2415 — Yesterday at 04:19
Admin is correct. You typically use it when the customer doesn’t respond to a password or access code issue. While not mentioned anywhere, we may also use it if the customer’s light isn’t high enough. Allowing them to return the order to the queue when they do have the correct light or when they are available to give the code/correct login details.
Kaboa — Yesterday at 04:20
Ok, that makes perfect sense
piNang2415 — Yesterday at 04:21
You just claimed an order, sent the welcome message and waited ten minutes. The customer hasn’t responded. What do you do next?
Kaboa — Yesterday at 04:23
Proceed with the login process, if a authorization code is needed send the corresponding message wait 15 minutes for them to respond before clicking ping customer
ok, if you have anything further it will have to be at a later time. I need to head to bed.
piNang2415 — Yesterday at 04:27
Yes, you’ll want to log in/move onto step 2 located in FAQ:
https://discord.com/channels/479738159366668301/823994102076145674/823997304414666772
We do not need the customer in the chat to start their order. If you are able to see they are still on their account, it is okay to kick them off after the ten minutes.
Few more questions
Kaboa — Yesterday at 04:28
so was i correct in that case
wait to ping them if authorization is needed?
piNang2415 — Yesterday at 04:28
You just claimed an order and sent the welcome message. After two minutes the customer said they’re offline. What should happen next?
Kaboa — Yesterday at 04:29
I would log in and get started on their order immediately
piNang2415 — Yesterday at 04:30
Yes, you should start the login processes. This means going to step 2. We should not wait ten minutes if they state they are not online. Remember, step 2 is to tell them you are logging in and mention what you are running. After you login, then you send the login message. These are two different steps.
Kaboa — Yesterday at 04:32
this makes sense, sorry the steps is a bunch to learn, but it would definitely be easier looking at the buttons infront of me
piNang2415 — Yesterday at 04:32
Last question, when can you close the chat without sending a closing message (such as using completed or admin/reset status message)?
Kaboa — Yesterday at 04:33
NEVER
piNang2415 — Yesterday at 04:34
This was a trick question. In the video it says you ALWAYS send a message before closing. Every time you claim an order you should 100% send a message letting them know you are closing the chat and why. We should mention how they can get help outside of the chat if needed as well. 99.999% of the time, these messages are premade for you. Always make sure send a message before saving a status and closing a chat. A message does not automatically send when you change a status, you need to do it manually.
Kaboa — Yesterday at 04:35
so i answered correctly right, always send a closing message
piNang2415 — Yesterday at 04:36
We are done with the questions
Kaboa — Yesterday at 04:36
piNang2415 — Yesterday at 04:36
We’ll continue later..
Kaboa — Yesterday at 04:37
ok, sorry to leave in the middle it is just very late for me.
What would be a good time to continue?
Kaboa — Yesterday at 21:26
Ill be home in about 2 hours so let me know
piNang2415 — Today at 11:09
Hi, are you available now?
Kaboa — Today at 15:11
Sorry, you still around?
piNang2415 — Today at 15:12
Yep, but I’m dealing with another applicant now.
Kaboa — Today at 15:12
Just let me know when you’re free 🙂
piNang2415 — Today at 15:19
Thank you for your patience! These are the last steps. From here you will be able to claim orders and start boosting on your own. Please complete each step, in order, and update me with the requested information for the step as you complete the step. Do not wait until the end. Will you start now?
1. Create an account on the site that will be used for claiming orders. Once created, tell me the email you used.
Create an account here
2. What is your PayPal email address for payouts?
3. Fill out the standard tax document and then tell me what email you used.
Complete this document for step 3 if you live in the United States
https://app.hellosign.com/s/6q5wa8FI
How to fill out US Document:
Complete this document for step 3 if you DO NOT live in the United States
https://app.hellosign.com/s/5QWPUno6
How to fill out non-US Document:
4. Request access to the payment document. This is where you’ll record completed orders. Once completed, let me know what email you used.
https://docs.google.com/spreadsheets/d/1-CMaGhV51jK_mq2nPWzy3rZgWK8ZI2WZPTa-p0Uxjmk/edit?ouid=110917715136368142232
BoostCheetah
Admin Support
My account – BoostCheetah
Your account page shows all of your past orders and past chat log messages with your booster. You will need to log in to view this page.
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How to Fill W9 Form
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How to Complete W-8BEN Form
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Kaboa — Today at 15:22
reid.noah2003@gmail.com i used this email for the account
piNang2415 — Today at 15:22
let me know if you have completed all steps please.
Kaboa — Today at 15:27
all steps are complete
you need my paypal aswell correct?
piNang2415 — Today at 15:29
Yes all
Kaboa — Today at 15:29
kaboagaming@gmail.com is my paypal
piNang2415 — Today at 15:29
1.
2.
3.
4.
Kaboa — Today at 15:30
i used reid.noah2003@gmail.com for everything
piNang2415 — Today at 15:31
I dont understand You said you use reid.noah2003@gmail.com for eveything but kaboagaming@gmail.com is your paypal
IList it one by one to make sure
We dont want to mess wtih the emails
Kaboa — Today at 15:32
1.reid.noah2003@gmail.com
2.kaboagaming@gmail.com
3.reid.noah2003@gmail.com
4.reid.noah2003@gmail.com
piNang2415 — Today at 15:32
perfect
Thank you for getting all of this information taken care of. I’m getting your account set up now. I’ll message you as soon as it’s finished.
Thank you! You’re all set and free to claim orders! You can always gain access to the claim page by clicking on an order number inside your booster area or by going to:
https://boostcheetah.com/login
While there is a lot of information, what you really need to follow when running the orders is the steps for each run found at the top of FAQ:
https://discord.com/channels/479738159366668301/823994102076145674/823997304414666772
The FAQ walk through will be what you need to know for 99% of orders you run. Following that will make everything easy. We did bring you on due to your strong work ethic and availability discussed during our talks. Please let us know if something stops you from matching those expectations.
While we try to make it easy to understand the process, sometimes boosters can be intimidated about claiming an order. We want to be sure you can start right away. What questions do you have for me that can help you?
