LatestNext Step
piNang2415 — Yesterday at 14:50
Hello, I hope you’re having a great week. Do you have some time to chat about your application?
Bratato — Yesterday at 16:52
Hi yes I do
piNang2415 — Today at 01:36
Hello, are you available now?
Bratato — Today at 01:36
Hi yes
piNang2415 — Today at 01:36
Great! I liked your interview and application. It’s clear you’re someone that takes boosting serious and wants to get orders done. I’d like for you to boost at BoostCheetah. Are you interested?
Bratato — Today at 01:37
Yes
piNang2415 — Today at 01:38
Perfect. After joining us in our discord server, most people need about thirty minutes to cover everything. I will need your full attention for going over our systems. Is now a good time for that?
Bratato — Today at 01:38
Yep it is
piNang2415 — Today at 01:39
Thank you! I’m getting a few things together for onboarding (going over our systems). I will also be inviting you to our Discord server with the rest of the boosters. First thing, I’ll need you to do is sign our standard NDA.
https://app.hellosign.com/s/8RtycEib
Once filled out, signed, and sent, please let me know what email you used to sign the document. Will you do this now?
Bratato — Today at 01:40
Yeah I will, just turning on my pc now will be less than a minute
Bratato — Today at 01:55
Bratato@outlook.com
I’m just getting some food, will be 5mins and I will be back
piNang2415 — Today at 01:58
Thank you! I’m going to send you an invite to our Discord server now so we can start the onboarding. One minute please.
https://discord.gg/e74MZCsD
Bratato — Today at 01:59
Sounds good
piNang2415 — Today at 02:00
Great, I’ve added you to the PC, Xbox, PS, PVP team. I’d like you to review the news, claim-details and faq-boosters sections of the Discord. Please do not review any other sections right now.
There are also a few videos in one of these sections that must be watched. The videos contain information that can not be found in the text.
It’s very important to know all of this information for you to boost here. Once you’re finished reviewing, I’ll ask you a few questions about the content to help you understand some of the more important information. Will you review this all right now and let me know when you’re finished?
Bratato — Today at 02:01
Yeah, I’ll let you know when I’m done reading
piNang2415 — Today at 02:02
Thank you
Bratato — Today at 02:57
Alright I’m finished reading/watching. I will be 5mins and come back to this chat
piNang2415 — Today at 11:02
Hi, sorry are you available now?
Bratato — Today at 11:09
Hi, yes what’s up
piNang2415 — Today at 11:09
Were you able to finish the videos?
Bratato — Today at 11:10
Yes I was
piNang2415 — Today at 11:13
Thank you for taking the time to review everything! I just have a few questions about the content you reviewed. Please keep in mind, this review is to help make sure you understand the systems and so we can help where help is needed. If you don’t know something, let me know you need a moment to review the content.
Bratato — Today at 11:15
Alright no worries
piNang2415 — Today at 11:18
An order comes in that can not be started for two days. When is it safe to claim it?
Bratato — Today at 11:23
Depending on what the reason is for not being able to start the order for that long. If it is due to reset you should be able to pickup the order and do the normal greeting and leave it on the reset status
If it is due to your own personal reasons for not being able to start for 2 days, it should not be safe to pickup the order.
piNang2415 — Today at 11:25
No order should be claimed unless you can start right away. That means you are available and the order is available to be run. For example, if they preorder a raid and you want to run it when the raid is released, you do not claim it until it is available. Also check weekly rotation weapons to be sure it is available that week.
If there are items on that order that can be completed this week, you may complete those and then mark the order reset for the other items to be completed when it’s time.
Bratato — Today at 11:26
Alright so say a trials order comes in and it’s Thursday would I have to wait till Friday to pick it up?
piNang2415 — Today at 11:28
Yes, you can only claim it if its available.
Bratato — Today at 11:28
Alright sounds good
piNang2415 — Today at 11:29
Assume you’re teaching me and I know nothing about the systems. I’m running an order and I need to mark the order status as reset. Please write out the steps I need to take to properly update the customer and close the chat.
Bratato — Today at 11:34
Alright, well you would first go to status change the status to reset and click the button underneath it which will get a automated message for the customer read over it and make changes to it if necessary.
piNang2415 — Today at 11:35
All the steps in order are as follows:
1. Set status to RESET do not hit save
2. Click “Reset” blue button
3. Send message it created.
4. Click save to close the chat and change the status
Bratato — Today at 11:35
Sounds good, always close the page as the last step 👍🏼
piNang2415 — Today at 11:36
When changing a status, the customer has to wait until their order is returned to queue for us to run it. Except for one status. Which status allows a customer to return the order back to the queue on their own and when should it be used?
Bratato — Today at 11:40
I want to say it’s Admin however, I am unsure so I wouldn’t mind having a quick look at the other status options
piNang2415 — Today at 11:41
Admin is correct. You typically use it when the customer doesn’t respond to a password or access code issue. While not mentioned anywhere, we may also use it if the customer’s light isn’t high enough. Allowing them to return the order to the queue when they do have the correct light or when they are available to give the code/correct login details.
Bratato — Today at 11:41
Sounds good 👍🏼
piNang2415 — Today at 11:41
You just claimed an order, sent the welcome message and waited ten minutes. The customer hasn’t responded. What do you do next?
Bratato — Today at 11:45
I ping them once to try to get their attention and wait another 5-20mins for a response. If the customer still hasn’t responded I would than change the status to Admin
piNang2415 — Today at 11:46
You’ll want to log in/move onto step 2 located in FAQ:
https://discord.com/channels/479738159366668301/823994102076145674/823997304414666772
We do not need the customer in the chat to start their order. If you are able to see they are still on their account, it is okay to kick them off after the ten minutes.
Bratato — Today at 11:48
Yeah my bad sorry I read it as the customer still hasn’t responded with a code to login to the account
piNang2415 — Today at 11:49
You just claimed an order and sent the welcome message. After two minutes the customer said they’re offline. What should happen next?
Bratato — Today at 11:54
Offline meaning they got off there account for the booster to login and get started?
If so I would than begin the login procedure – Set the account offline, than update them accordingly to the order and than set the order to completed when well completed
piNang2415 — Today at 11:56
Yes, you should start the login processes. This means going to step 2. We should not wait ten minutes if they state they are not online. Remember, step 2 is to tell them you are logging in and mention what you are running. After you login, then you send the login message. These are two different steps.
Last question, when can you close the chat without sending a closing message (such as using completed or admin/reset status message)?
Bratato — Today at 12:01
I’m honestly not too sure what you exactly mean by this so I’ll take a guess
Wouldn’t be like if you had a big order and you decided to take a little break, you would change the status to BRB and than close the chat until you come back
piNang2415 — Today at 12:02
This was a trick question. In the video it says you ALWAYS send a message before closing. Every time you claim an order you should 100% send a message letting them know you are closing the chat and why. We should mention how they can get help outside of the chat if needed as well. 99.999% of the time, these messages are premade for you. Always make sure send a message before saving a status and closing a chat. A message does not automatically send when you change a status, you need to do it manually.
Bratato — Today at 12:03
Haha yeah that makes sense, I was so confused with the ‘without sending a closing message’ part
piNang2415 — Today at 12:05
Thank you for your patience! These are the last steps. From here you will be able to claim orders and start boosting on your own. Please complete each step, in order, and update me with the requested information for the step as you complete the step. Do not wait until the end. Will you start now?
1. Create an account on the site that will be used for claiming orders. Once created, tell me the email you used.
Create an account here
2. What is your PayPal email address for payouts?
3. Fill out the standard tax document and then tell me what email you used.
Complete this document for step 3 if you live in the United States
https://app.hellosign.com/s/6q5wa8FI
How to fill out US Document:
Complete this document for step 3 if you DO NOT live in the United States
https://app.hellosign.com/s/5QWPUno6
How to fill out non-US Document:
4. Request access to the payment document. This is where you’ll record completed orders. Once completed, let me know what email you used.
https://docs.google.com/spreadsheets/d/1-CMaGhV51jK_mq2nPWzy3rZgWK8ZI2WZPTa-p0Uxjmk/edit?ouid=110917715136368142232
BoostCheetah
Admin Support
My account – BoostCheetah
Your account page shows all of your past orders and past chat log messages with your booster. You will need to log in to view this page.
YouTube
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How to Fill W9 Form
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YouTube
Anthony Godinho
How to Complete W-8BEN Form
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Bratato — Today at 12:05
Yes I will start now
BratatoGaming@outlook.com.au
Paypal email is Bratato@outlook.com
piNang2415 — Today at 12:15
Let me know f you’re done with all 4
Bratato — Today at 12:24
Tax email is Bratato@outlook.com
Payment document email is BratatoMedia@gmail.com
piNang2415 — Today at 12:25
1. BratatoGaming@outlook.com.au
2. Bratato@outlook.com
3. bratato@outlook.com
4. BratatoMedia@gmail.com
Is this correct?
Bratato — Today at 12:26
now its correct yes
wait 3. is bratato@outlook.com
piNang2415 — Today at 12:30
all good?
Bratato — Today at 12:30
Yep looks good
piNang2415 — Today at 12:33
Thank you for getting all of this information taken care of. I’m getting your account set up now. I’ll message you as soon as it’s finished.
Bratato — Today at 12:34
No worries, I’m going back to watching my show so just @ me when you need me
piNang2415 — Today at 12:40
Thank you! You’re all set and free to claim orders! You can always gain access to the claim page by clicking on an order number inside your booster area or by going to:
https://boostcheetah.com/login
While there is a lot of information, what you really need to follow when running the orders is the steps for each run found at the top of FAQ:
https://discord.com/channels/479738159366668301/823994102076145674/823997304414666772
The FAQ walk through will be what you need to know for 99% of orders you run. Following that will make everything easy. We did bring you on due to your strong work ethic and availability discussed during our talks. Please let us know if something stops you from matching those expectations.
While we try to make it easy to understand the process, sometimes boosters can be intimidated about claiming an order. We want to be sure you can start right away. What questions do you have for me that can help you?
