Next Step

piNang2415 — 14/10/2022
Hello, I hope you’re having a great week. Do you have some time to chat about your application?
navi — 14/10/2022
I have a little bit of time yes
piNang2415 — 14/10/2022
Great! I liked your interview and application. It’s clear you’re someone that takes boosting serious and wants to get orders done. I’d like for you to boost at BoostCheetah. Are you interested?
navi — 14/10/2022
I’d be very interested
piNang2415 — 14/10/2022
Perfect. After joining us in our discord server, most people need about thirty minutes to cover everything. I will need your full attention for going over our systems. Is now a good time for that?
navi — 14/10/2022
Would I need to be in a voice chat or anything like that?
piNang2415 — 14/10/2022
No just chat
navi — 14/10/2022
Then yes I can do that
piNang2415 — 14/10/2022
Thank you! I’m getting a few things together for onboarding (going over our systems). I will also be inviting you to our Discord server with the rest of the boosters. First thing, I’ll need you to do is sign our standard NDA.

https://app.hellosign.com/s/8RtycEib

Once filled out, signed, and sent, please let me know what email you used to sign the document. Will you do this now?
navi — 14/10/2022
I will
piNang2415 — 14/10/2022
Thank you
navi — 14/10/2022
Alright I’ve read and signed
imsikimio@gmail.com is the email I used
piNang2415 — 14/10/2022
Thank you! I’m going to send you an invite to our Discord server now so we can start the onboarding. One minute please.
https://discord.gg/qcudJJB8
Great, I’ve added you to the PC, PVE team. I’d like you to review the news, claim-details and faq-boosters sections of the Discord. Please do not review any other sections right now.

There are also a few videos in one of these sections that must be watched. The videos contain information that can not be found in the text.

It’s very important to know all of this information for you to boost here. Once you’re finished reviewing, I’ll ask you a few questions about the content to help you understand some of the more important information. Will you review this all right now and let me know when you’re finished?
navi — 14/10/2022
I will
navi — 14/10/2022
I’ve read through the 3 channels you mentioned
piNang2415 — 14/10/2022
Please watch the videos
Instructions can be seen at the bottom part of the claim details.
navi — 14/10/2022
Alrighty that’s all 3 watched
piNang2415 — 14/10/2022
Thank you for taking the time to review everything! I just have a few questions about the content you reviewed. Please keep in mind, this review is to help make sure you understand the systems and so we can help where help is needed. If you don’t know something, let me know you need a moment to review the content.
Question: An order comes in that can not be started for two days. When is it safe to claim it?
navi — 14/10/2022
It’s safe to claim it the day it’s meant to be started
piNang2415 — 14/10/2022
No order should be claimed unless you can start right away. That means you are available and the order is available to be run. For example, if they preorder a raid and you want to run it when the raid is released, you do not claim it until it is available. Also check weekly rotation weapons to be sure it is available that week.

If there are items on that order that can be completed this week, you may complete those and then mark the order reset for the other items to be completed when it’s time.
Question: Assume you’re teaching me and I know nothing about the systems. I’m running an order and I need to mark the order status as reset. Please write out the steps I need to take to properly update the customer and close the chat.
navi — 14/10/2022
To mark the order status as reset you’d go to the status tab and mark it as reset, let the customer know that your resetting the order and that they will get a prompt/button to throw it back in the queue when they are ready, then set it to reset and click save.
piNang2415 — 14/10/2022
All the steps in order are as follows:
1. Set status to RESET do not hit save
2. Click “Reset” blue button
3. Send message it created.
4. Click save to close the chat and change the status
Question: When changing a status, the customer has to wait until their order is returned to queue for us to run it. Except for one status. Which status allows a customer to return the order back to the queue on their own and when should it be used?
navi — 14/10/2022
The admin status allows the customer to return the order to queue on their own and should be used in case of a incorrect password, or any other login issues.
piNang2415 — 14/10/2022
Im really sorry
Can we continue tomorrow? The power is off here in my neighborhood
My laptop is dead batt
navi — 14/10/2022
Yes that’s fine
piNang2415 — 14/10/2022
Thank u
piNang2415 — 17/10/2022
Hello!
Sorry for the long wait, send me a message if you are available.
piNang2415 — Today at 06:18
Hey, I never received a response from you. Are you still interested?
Clyde
BOT
— Today at 06:18
Your message could not be delivered. This is usually because you don’t share a server with the recipient or the recipient is only accepting direct messages from friends. You can see the full list of reasons here: https://support.discord.com/hc/en-gb/articles/360060145013
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