piNang2415 — Yesterday at 07:05
Hello, I hope you’re having a great week. Do you have some time to chat about your application?
Jhonatan — Yesterday at 07:08
Hi, thank you and I hope you are well.
I have, you can say
piNang2415 — Yesterday at 07:10
Great! I liked your interview and application. It’s clear you’re someone that takes boosting serious and wants to get orders done. I’d like for you to boost at BoostCheetah. Are you interested?
Jhonatan — Yesterday at 07:12
Glad you liked it. I would like to join the boost team.
piNang2415 — Yesterday at 07:13
Perfect. After joining us in our discord server, most people need about thirty minutes to cover everything. I will need your full attention for going over our systems. Is now a good time for that?
Jhonatan — Yesterday at 07:14
piNang2415 — Yesterday at 07:14
Thank you! I’m getting a few things together for onboarding (going over our systems). I will also be inviting you to our Discord server with the rest of the boosters. First thing, I’ll need you to do is sign our standard NDA.
Once filled out, signed, and sent, please let me know what email you used to sign the document. Will you do this now?
Jhonatan — Yesterday at 07:15
piNang2415 — Yesterday at 07:16
Let me know if you have signed it.
piNang2415 — Yesterday at 07:27
Are you done?
Jhonatan — Yesterday at 07:31
I was reading, so it took me a while
piNang2415 — Yesterday at 07:32
Thank you! I’m going to send you an invite to our Discord server now so we can start the onboarding. One minute please.
Jhonatan — Yesterday at 07:33
piNang2415 — Yesterday at 07:35
Great, I’ve added you to the PVE, PC, PS, team. I’d like you to review the news, claim-details and faq-boosters sections of the Discord. Please do not review any other sections right now.
There are also a few videos in one of these sections that must be watched. The videos contain information that can not be found in the text.
It’s very important to know all of this information for you to boost here. Once you’re finished reviewing, I’ll ask you a few questions about the content to help you understand some of the more important information. Will you review this all right now and let me know when you’re finished?
Jhonatan — Yesterday at 07:41
Okay, I’ll review and when I’m done, I’ll let you know
piNang2415 — Yesterday at 07:42
Jhonatan — Yesterday at 10:02
Sorry for the delay, there was a lot of information to learn.
Jhonatan — Yesterday at 11:23
I finished reviewing all the information.
piNang2415 — Yesterday at 12:29
Thank you for taking the time to review everything! I just have a few questions about the content you reviewed. Please keep in mind, this review is to help make sure you understand the systems and so we can help where help is needed. If you don’t know something, let me know you need a moment to review the content.
Let me know if you’re ready.
Jhonatan — Yesterday at 12:43
piNang2415 — Yesterday at 12:47
An order comes in that can not be started for two days. When is it safe to claim it?
Jhonatan — Yesterday at 12:49
I would have to know the reason why he can’t get caught for two days.
if it had any messages from the admins or if it belongs to someone else.
piNang2415 — Yesterday at 12:53
No order should be claimed unless you can start right away. That means you are available and the order is available to be run. For example, if they preorder a raid and you want to run it when the raid is released, you do not claim it until it is available. Also check weekly rotation weapons to be sure it is available that week.
If there are items on that order that can be completed this week, you may complete those and then mark the order reset for the other items to be completed when it’s time.
Assume you’re teaching me and I know nothing about the systems. I’m running an order and I need to mark the order status as reset. Please write out the steps I need to take to properly update the customer and close the chat.
Jhonatan — Yesterday at 13:06
1. Make all the presentations.
2. log into the customer’s account
3. Start the service, updating the client at every step.
4.complete whatever you can do at that moment.
5. Mark the order as reset, send the message to the customer by clicking the blue ‘reset’ button and save.
piNang2415 — Yesterday at 13:07
“`All the steps in order are as follows:
1. Set status to RESET do not hit save
2. Click “Reset” blue button
3. Send message it created.
4. Click save to close the chat and change the status
When changing a status, the customer has to wait until their order is returned to queue for us to run it. Except for one status. Which status allows a customer to return the order back to the queue on their own and when should it be used?
Jhonatan — Yesterday at 13:12
when the customer does not respond regarding the code to log into their account.
piNang2415 — Yesterday at 13:13
Admin is correct. You typically use it when the customer doesn’t respond to a password or access code issue. While not mentioned anywhere, we may also use it if the customer’s light isn’t high enough. Allowing them to return the order to the queue when they do have the correct light or when they are available to give the code/correct login details.
You just claimed an order, sent the welcome message and waited ten minutes. The customer hasn’t responded. What do you do next?
Jhonatan — Yesterday at 13:16
I log into the account and start performing the service informing him of the status normally, even if he doesn’t write a word.
piNang2415 — Yesterday at 13:17
“`Yes, you’ll want to log in/move onto step 2 located in FAQ:
We do not need the customer in the chat to start their order. If you are able to see they are still on their account, it is okay to kick them off after the ten minutes.
You just claimed an order and sent the welcome message. After two minutes the customer said they’re offline. What should happen next?
Jhonatan — Yesterday at 13:24
if there is no problem logging into your account, I just inform you that I have already logged into your account by clicking “logged in okay) and start the service.
piNang2415 — Yesterday at 13:24
Yes, you should start the login processes. This means going to step 2. We should not wait ten minutes if they state they are not online. Remember, step 2 is to tell them you are logging in and mention what you are running. After you login, then you send the login message. These are two different steps.
Last question, when can you close the chat without sending a closing message (such as using completed or admin/reset status message)?
Jhonatan — Yesterday at 13:32
Never, all statuses have responses to be given to the customer, even when the customer does not respond.
piNang2415 — Yesterday at 13:36
This was a trick question. In the video it says you ALWAYS send a message before closing. Every time you claim an order you should 100% send a message letting them know you are closing the chat and why. We should mention how they can get help outside of the chat if needed as well. 99.999% of the time, these messages are premade for you. Always make sure send a message before saving a status and closing a chat. A message does not automatically send when you change a status, you need to do it manually.
“`Thank you for your patience! These are the last steps. From here you will be able to claim orders and start boosting on your own. Please complete each step, in order, and update me with the requested information for the step as you complete the step. Do not wait until the end. Will you start now?
1. Create an account on the site that will be used for claiming orders. Once created, tell me the email you used.
Create an account here
2. What is your PayPal email address for payouts?
3. Fill out the standard tax document and then tell me what email you used.
Complete this document for step 3 if you live in the United States
How to fill out US Document:
Complete this document for step 3 if you DO NOT live in the United States
How to fill out non-US Document:
4. Request access to the payment document. This is where you’ll record completed orders. Once completed, let me know what email you used.
My account – BoostCheetah
Your account page shows all of your past orders and past chat log messages with your booster. You will need to log in to view this page.
How to Fill W9 Form
How to Complete W-8BEN Form
Jhonatan — Yesterday at 14:38
Jhonatan — Yesterday at 17:39
this is my email in all records
piNang2415 — Today at 01:46
Thank you! You’re all set and free to claim orders! You can always gain access to the claim page by clicking on an order number inside your booster area or by going to:
While there is a lot of information, what you really need to follow when running the orders is the steps for each run found at the top of FAQ:
The FAQ walk through will be what you need to know for 99% of orders you run. Following that will make everything easy. We did bring you on due to your strong work ethic and availability discussed during our talks. Please let us know if something stops you from matching those expectations.
While we try to make it easy to understand the process, sometimes boosters can be intimidated about claiming an order. We want to be sure you can start right away. What questions do you have for me that can help you?