Next Step

piNang2415 — Today at 09:29
Hello, I hope you’re having a great week. Do you have some time to chat about your application?
Dori — Today at 09:49
Ya of course:42648:
piNang2415 — Today at 09:50
Great! I liked your interview and application. It’s clear you’re someone that takes boosting serious and wants to get orders done. I’d like for you to boost at BoostCheetah. Are you interested?
Dori — Today at 10:15
of course:Roochill:
piNang2415 — Today at 10:21
Perfect. After joining us in our discord server, most people need about thirty minutes to cover everything. I will need your full attention for going over our systems. Is now a good time for that?
Dori — Today at 10:23
I’m currently doing an order. Can we start in 20 minutes?
piNang2415 — Today at 10:23
Sure, let me know if you’re ready.
Dori — Today at 10:46
I’m ready
piNang2415 — Today at 11:01
Thank you! I’m getting a few things together for onboarding (going over our systems). I will also be inviting you to our Discord server with the rest of the boosters. First thing, I’ll need you to do is sign our standard NDA.

https://app.hellosign.com/s/8RtycEib

Once filled out, signed, and sent, please let me know what email you used to sign the document. Will you do this now?
Dori — Today at 11:10
Yes I’m gonna fo this right now
Dori — Today at 11:43
I’ve sent it
piNang2415 — Today at 11:46
what email please?
Dori — Today at 11:47
My email is Denvockhonor@gmail.com
piNang2415 — Today at 11:47
Thank you! I’m going to send you an invite to our Discord server now so we can start the onboarding. One minute please.
https://discord.gg/qUvnxHKd
Great, I’ve added you to the PC, Xbox, PS team. I’d like you to review the news, claim-details and faq-boosters sections of the Discord. Please do not review any other sections right now.

There are also a few videos in one of these sections that must be watched. The videos contain information that can not be found in the text.

It’s very important to know all of this information for you to boost here. Once you’re finished reviewing, I’ll ask you a few questions about the content to help you understand some of the more important information. Will you review this all right now and let me know when you’re finished?
Dori — Today at 11:49
Alright, I’m gonna start reading right away
Dori — Today at 12:19
I’ve read through these channels entirely
piNang2415 — Today at 12:39
Thank you for taking the time to review everything! I just have a few questions about the content you reviewed. Please keep in mind, this review is to help make sure you understand the systems and so we can help where help is needed. If you don’t know something, let me know you need a moment to review the content.
Question: An order comes in that can not be started for two days. When is it safe to claim it?
Dori — Today at 12:44
Then I need to claim it when it can be started. So in 2 days because it should stay in list until then because no one can claim it. If I’ve got the situation right.
piNang2415 — Today at 12:44
No order should be claimed unless you can start right away. That means you are available and the order is available to be run. For example, if they preorder a raid and you want to run it when the raid is released, you do not claim it until it is available. Also check weekly rotation weapons to be sure it is available that week.

If there are items on that order that can be completed this week, you may complete those and then mark the order reset for the other items to be completed when it’s time.
Assume you’re teaching me and I know nothing about the systems. I’m running an order and I need to mark the order status as reset. Please write out the steps I need to take to properly update the customer and close the chat.
Dori — Today at 12:49
1. Set the order status to RESET – DO NOT hit save.
2. Send the appropriate reset message from the buttons that appear under the reset status.
3. Click save
4. On the day of reset and as soon as you’re ready, post in the lounge and request the order number. A staff member will assign it for you to run at that time.

If you do not request it on the day of reset, it may be assumed you are forfeiting the order and another booster will be allowed to claim it.

I have a question about this one. What do I need to post? As I haven’t really used the lounge yet.
piNang2415 — Today at 12:50
you must set the status of the order
Sorry have you watched the videos?
Dori — Today at 12:52
Sorry I was too involved in the text that I forgot too. Will do right away
piNang2415 — Today at 12:52
Its okay, you will find the instruction on the bottom part of CLAIM DETAILS
Dori — Today at 13:27
I’ve watched all the videos and everything did became so much easier to understand now
piNang2415 — Today at 13:29
Let’s proceed to the next question.
When changing a status, the customer has to wait until their order is returned to queue for us to run it. Except for one status. Which status allows a customer to return the order back to the queue on their own and when should it be used?
Dori — Today at 13:34
It’s the admin status. It should be used when you can’t get a code or client’s password is wrong and he isn’t anwsering for both chat massage and ping mail in 15 to 30 minute time period after pinging.
piNang2415 — Today at 13:34
Admin is correct. You typically use it when the customer doesn’t respond to a password or access code issue. While not mentioned anywhere, we may also use it if the customer’s light isn’t high enough. Allowing them to return the order to the queue when they do have the correct light or when they are available to give the code/correct login details.
Dori — Today at 13:35
Understood!
piNang2415 — Today at 13:35
You just claimed an order, sent the welcome message and waited ten minutes. The customer hasn’t responded. What do you do next?
Dori — Today at 13:36
Does that mean that I haven’t got the code for account yet?
piNang2415 — Today at 13:37
sorry what do you mean?
Dori — Today at 13:37
I mean that I don’t yet have the code and can’t log in to start the order
piNang2415 — Today at 13:38
You just claimed an order, sent the welcome message, got the code and waited ten minutes.
The customer hasn’t responded. What do you do next?
Dori — Today at 13:42
Then I’m gonna use a ping button after requesting access code. After sending the ping I will wait from up to 30 minutes for client to show up. If he will not show up I’m gonna change order status to admin so the client will be able to queue order themselves when it will be most appropriate for them.
piNang2415 — Today at 13:42
No, you’ll want to log in/move onto step 2 located in FAQ:
https://discord.com/channels/479738159366668301/823994102076145674/823997304414666772

We do not need the customer in the chat to start their order. If you are able to see they are still on their account, it is okay to kick them off after the ten minutes.
Got it?
Dori — Today at 13:44
Read faq before each run. Got it
piNang2415 — Today at 13:44
You just claimed an order and sent the welcome message. After two minutes the customer said they’re offline. What should happen next?
Dori — Today at 13:51
If I’m logged in onto their account I’m gonna conftrim that I’m in it and let them know what I’m gonna do on the account. I’m gonna keep them informed through the activity on it’s progress even is he’ll not be in the chat.
piNang2415 — Today at 13:51
Yes, you should start the login processes. This means going to step 2. We should not wait ten minutes if they state they are not online. Remember, step 2 is to tell them you are logging in and mention what you are running. After you login, then you send the login message. These are two different steps.
Last question, when can you close the chat without sending a closing message (such as using completed or admin/reset status message)?
Dori — Today at 13:58
Is the quick message when you’re done only pvp/pve part of the order considered closing? It is for me, but it’s not the end for the client.
piNang2415 — Today at 13:59
This was a trick question. In the video it says you ALWAYS send a message before closing. Every time you claim an order you should 100% send a message letting them know you are closing the chat and why. We should mention how they can get help outside of the chat if needed as well. 99.999% of the time, these messages are premade for you. Always make sure send a message before saving a status and closing a chat. A message does not automatically send when you change a status, you need to do it manually.
Dori — Today at 14:00
That expains why I was struggling with finding that situation and reserved to one I’ve said
piNang2415 — Today at 14:01
Thank you for your patience! These are the last steps. From here you will be able to claim orders and start boosting on your own. Please complete each step, in order, and update me with the requested information for the step as you complete the step. Do not wait until the end. Will you start now?

1. Create an account on the site that will be used for claiming orders. Once created, tell me the email you used.

Create an account here

My account

2. What is your PayPal email address for payouts?

3. Fill out the standard tax document and then tell me what email you used.

Complete this document for step 3 if you live in the United States
https://app.hellosign.com/s/6q5wa8FI
How to fill out US Document:

Complete this document for step 3 if you DO NOT live in the United States
https://app.hellosign.com/s/5QWPUno6
How to fill out non-US Document:

4. Request access to the payment document. This is where you’ll record completed orders. Once completed, let me know what email you used.
https://docs.google.com/spreadsheets/d/1-CMaGhV51jK_mq2nPWzy3rZgWK8ZI2WZPTa-p0Uxjmk/edit?ouid=110917715136368142232
BoostCheetah
Admin Support
My account – BoostCheetah
Your account page shows all of your past orders and past chat log messages with your booster. You will need to log in to view this page.
YouTube
pdfFiller
How to Fill W9 Form
Image
YouTube
Anthony Godinho
How to Complete W-8BEN Form
Image
Dori — Today at 14:21
all done
email: denvockhonor@gmail.com
piNang2415 — Today at 14:24
Thank you for getting all of this information taken care of. I’m getting your account set up now. I’ll message you as soon as it’s finished.
Thank you! You’re all set and free to claim orders! You can always gain access to the claim page by clicking on an order number inside your booster area or by going to:

https://boostcheetah.com/login

While there is a lot of information, what you really need to follow when running the orders is the steps for each run found at the top of FAQ:
https://discord.com/channels/479738159366668301/823994102076145674/823997304414666772

The FAQ walk through will be what you need to know for 99% of orders you run. Following that will make everything easy. We did bring you on due to your strong work ethic and availability discussed during our talks. Please let us know if something stops you from matching those expectations.

While we try to make it easy to understand the process, sometimes boosters can be intimidated about claiming an order. We want to be sure you can start right away. What questions do you have for me that can help you?