Next Step

piNang2415 — 24/02/2022
Hello, I hope you’re having a great week. Do you have some time to chat about your application?
santtiagohc — 25/02/2022
Hello,Thanks, I’m sorry I don’t have Discord notifications active, today we can talk
piNang2415 — 25/02/2022
Hello are you available now?
piNang2415 — 28/02/2022
Hello are you available now?
santtiagohc — 28/02/2022
hi
piNang2415 — 28/02/2022
are you available now?
santtiagohc — 28/02/2022
yes ofcourse
piNang2415 — 28/02/2022
Perfect. After joining us in our discord server, most people need about thirty minutes to cover everything. I will need your full attention for going over our systems. Is now a good time for that?
santtiagohc — 28/02/2022
ok perfect
what is the discord server?
piNang2415 — 28/02/2022
Thank you! I’m getting a few things together for onboarding (going over our systems). I will also be inviting you to our Discord server with the rest of the boosters. First thing, I’ll need you to do is sign our standard NDA.

https://app.hellosign.com/s/8RtycEib

Once filled out, signed, and sent, please let me know what email you used to sign the document. Will you do this now?
santtiagohc — 28/02/2022
yes now
Done, already send the form
piNang2415 — 28/02/2022
what email did you use?
santtiagohc — 28/02/2022
santtiago.hc@gmail.com
piNang2415 — 28/02/2022
Thank you! I’m going to send you an invite to our Discord server now so we can start the onboarding. One minute please.
https://discord.gg/PmGYjE2J
santtiagohc — 28/02/2022
ok Thank you
i join
piNang2415 — 28/02/2022
Great, I’ve added you to the Xbox, Destiny 2team. I’d like you to review the news, claim-details and faq-boosters sections of the Discord. Please do not review any other sections right now.

There are also a few videos in one of these sections that must be watched. The videos contain information that can not be found in the text.

It’s very important to know all of this information for you to boost here. Once you’re finished reviewing, I’ll ask you a few questions about the content to help you understand some of the more important information. Will you review this all right now and let me know when you’re finished?
santtiagohc — 28/02/2022
ok, I will check it
santtiagohc — 28/02/2022
hi again
piNang2415 — 28/02/2022
Are you done reading?
santtiagohc — 28/02/2022
yes, ask me please
I think I understood all or most of it
piNang2415 — 28/02/2022
Thank you for taking the time to review everything! I just have a few questions about the content you reviewed. Please keep in mind, this review is to help make sure you understand the systems and so we can help where help is needed. If you don’t know something, let me know you need a moment to review the content.
Question: An order comes in that can not be started for two days. When is it safe to claim it?
santtiagohc — 28/02/2022
ok
in principle I would claim it in 2 days, to do the job immediately
piNang2415 — 28/02/2022
No order should be claimed unless you can start right away. That means you are available and the order is available to be run. For example, if they preorder a raid and you want to run it when the raid is released, you do not claim it until it is available. Also check weekly rotation weapons to be sure it is available that week.

If there are items on that order that can be completed this week, you may complete those and then mark the order reset for the other items to be completed when it’s time.
Question: Assume you’re teaching me and I know nothing about the systems. I’m running an order and I need to mark the order status as reset. Please write out the steps I need to take to properly update the customer and close the chat.
santtiagohc — 28/02/2022
step 1. On the left side of the chat, set the order status to reset and do not save
step 2. On the right side of the chat, send the appropriate reset message using the buttons below the reset status.
step 3. After the message you can save the status
step 4. Close the chat after 15- min
PS: On the day of the reset, please post in the room and ask for the order number to proceed with the order.
piNang2415 — 28/02/2022
All the steps in order are as follows:
1. Set status to RESET do not hit save
2. Click “Reset” blue button
3. Send message it created.
4. Click save to close the chat and change the status
Question: When changing a status, the customer has to wait until their order is returned to queue for us to run it. Except for one status. Which status allows a customer to return the order back to the queue on their own and when should it be used?
santtiagohc — 28/02/2022
it status is Admin
piNang2415 — 28/02/2022
Admin is correct. You typically use it when the customer doesn’t respond to a password or access code issue. While not mentioned anywhere, we may also use it if the customer’s light isn’t high enough. Allowing them to return the order to the queue when they do have the correct light or when they are available to give the code/correct login details.
Question: You just claimed an order, sent the welcome message and waited ten minutes. The customer hasn’t responded. What do you do next?
santtiagohc — 28/02/2022
yes
piNang2415 — 28/02/2022
yes?
santtiagohc — 28/02/2022
affirming the previous question
hahahah
wait 5 to 10 min then press ping
piNang2415 — 28/02/2022
you’ll want to log in/move onto step 2 located in FAQ:
https://discord.com/channels/479738159366668301/823994102076145674/823997304414666772

We do not need the customer in the chat to start their order. If you are able to see they are still on their account, it is okay to kick them off after the ten minutes.
Question: You just claimed an order and sent the welcome message. After two minutes the customer said they’re offline. What should happen next?
santtiagohc — 28/02/2022
After he tells me that he is offline on xbox I inform him that I will enter his account, I will ask for the access code if necessary
piNang2415 — 28/02/2022
Yes, you should start the login processes. This means going to step 2. We should not wait ten minutes if they state they are not online. Remember, step 2 is to tell them you are logging in and mention what you are running. After you login, then you send the login message. These are two different steps.
Last question, when can you close the chat without sending a closing message (such as using completed or admin/reset status message)?
santtiagohc — 28/02/2022
only when 10 min have passed and the client is offline I use ping, then I wait 15 min and finally if it doesn’t respond I close
piNang2415 — 28/02/2022
This was a trick question. In the video it says you ALWAYS send a message before closing. Every time you claim an order you should 100% send a message letting them know you are closing the chat and why. We should mention how they can get help outside of the chat if needed as well. 99.999% of the time, these messages are premade for you. Always make sure send a message before saving a status and closing a chat. A message does not automatically send when you change a status, you need to do it manually.
Thank you for your patience! These are the last steps. From here you will be able to claim orders and start boosting on your own. Please complete each step, in order, and update me with the requested information for the step as you complete the step. Do not wait until the end. Will you start now?

1. Create an account on the site that will be used for claiming orders. Once created, tell me the email you used.

Create an account here

My account

2. What is your PayPal email address for payouts?

3. Fill out the standard tax document and then tell me what email you used.

Complete this document for step 3 if you live in the United States
https://app.hellosign.com/s/6q5wa8FI
How to fill out US Document:

Complete this document for step 3 if you DO NOT live in the United States
https://app.hellosign.com/s/5QWPUno6
How to fill out non-US Document:

4. Request access to the payment document. This is where you’ll record completed orders. Once completed, let me know what email you used.
https://docs.google.com/spreadsheets/d/1-CMaGhV51jK_mq2nPWzy3rZgWK8ZI2WZPTa-p0Uxjmk/edit?ouid=110917715136368142232
BoostCheetah
Admin Support
My account – BoostCheetah
Your account page shows all of your past orders and past chat log messages with your booster. You will need to log in to view this page.
YouTube
pdfFiller
How to Fill W9 Form
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YouTube
Anthony Godinho
How to Complete W-8BEN Form
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santtiagohc — 28/02/2022
ok thanks I will start working on the registration and format
santtiagohc — 28/02/2022
1.done
piNang2415 — 28/02/2022
email pls
1.
2.
3.
4.
santtiagohc — 28/02/2022
santtiago.hc@gmail.com
piNang2415 — 28/02/2022
all of them?
santtiagohc — 28/02/2022
no, I’m in process
piNang2415 — 28/02/2022
done? 🙂
santtiagohc — 28/02/2022
no, but I always register everything with the same email santtiago.hc@gmail.com
piNang2415 — 28/02/2022
you need to finish register before we can create your account
santtiagohc — 28/02/2022
ok
piNang2415 — 28/02/2022
please finish it today then send me the email used as well as your paypal email
santtiagohc — 28/02/2022
I’ll tell you
ok
piNang2415 — 28/02/2022
thanks!
santtiagohc — 28/02/2022
Hello, I’m done
santtiago.hc@gmail.com in all steps
piNang2415 — Yesterday at 08:23
Hello are you available now?
santtiagohc — Yesterday at 21:08
tomorrow
piNang2415 — Today at 12:17
Thank you! You’re all set and free to claim orders! You can always gain access to the claim page by clicking on an order number inside your booster area or by going to:

https://boostcheetah.com/login

While there is a lot of information, what you really need to follow when running the orders is the steps for each run found at the top of FAQ:
https://discord.com/channels/479738159366668301/823994102076145674/823997304414666772

The FAQ walk through will be what you need to know for 99% of orders you run. Following that will make everything easy. We did bring you on due to your strong work ethic and availability discussed during our talks. Please let us know if something stops you from matching those expectations.

While we try to make it easy to understand the process, sometimes boosters can be intimidated about claiming an order. We want to be sure you can start right away. What questions do you have for me that can help you?