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ZeekToday at 12:55 AM Chase McCard is my IRL name Zeek is my IGN on most platforms BoostCheetahToday at 12:57 AM Hi Chase. Thank you for your interest in boosting at BoostCheetah! We’ll be conducting interviews tomorrow at 5:00 pm est. Will you reach out then? ZeekToday at 12:58 AM That’s fine BoostCheetahToday at 12:58 AM Great, I look forward to speaking with you in about seventeen hours ZeekToday at 5:00 PM Just call me whenever you’re ready on Discord BoostCheetahToday at 5:05 PM Hi Zeek. We’ll be chatting over Discord chat. You’ll have my full attention and I will need yours as well. I’m going to pull up your application in a few minutes and we’ll start. Please take this time to finish up anything you’re working on. Thank you for your patience. I have your application pulled up. How are you doing today? ZeekToday at 5:08 PM I’m doing all right how about yourself? BoostCheetahToday at 5:09 PM I’m doing great! I just moved into my new home today. Still working on getting everything set up. Slowly but surely. How did you end up hearing about BoostCheetah? ZeekToday at 5:10 PM Just through your website and a Google search. I had previously heard about account recoveries on Destiny though so it was nothing new to me BoostCheetahToday at 5:10 PM What led you to learn about recoveries and what inspired you to want to do it? Is now not a good time? ZeekToday at 5:11 PM No no it’s fine Just trying to get an answer in my head BoostCheetahToday at 5:12 PM I do have a lot of applicants. Please try to be honest and direct with your answers to help move things along. ZeekToday at 5:12 PM Well between running out of things to do on my main account and needing money to help pay for some college expenses it seems like a good fit to me, considering the amount of gaming I do and how good I am at it. BoostCheetahToday at 5:13 PM How did you hear about recoveries? I’m sorry, something has come up. I’m being pulled away. I’ll be with you as soon as possible ZeekToday at 5:14 PM A friend who I play with regularly mentioned it to me. I was curious what he meant by “recovery” and asked for more information about it. I can wait. BoostCheetahToday at 5:48 PM I’m very sorry for the distraction. It’s rare I’m pulled away. How much time do you need for us to continue? ZeekToday at 5:49 PM We can keep going now, it’s not an issue. BoostCheetahToday at 5:50 PM Great! Looking at your application I see you put down you are always available. You mentioned going to school. How does this impact your availability? ZeekToday at 5:51 PM Since things are operating online now, I can do school at my own leisure. It should not be a problem. BoostCheetahToday at 5:52 PM When we hire someone based on their availability, we do expect them to be able to match it pretty close. One of the biggest reasons boosters are removed is not being as available as they stated. If you were brought on to boost, during reasonable hours, how quickly should we expect you to pick up an order? ZeekToday at 5:54 PM Around 10-15 minutes But that also depends on how/if your notification system to boosters is set up, and how quickly they are notified of new orders. BoostCheetahToday at 5:57 PM Boosters are notified the second orders come in. Does this effect your response? ZeekToday at 5:59 PM With a push notification, I could pick one up no later than 5 minutes after the customer places it. BoostCheetahToday at 5:59 PM What are your thoughts on using LFG to complete raids and other services? ZeekToday at 6:03 PM I’d prefer using people I know and can trust to not waste my time, so other idle boosters or boosters looking at completing the same tasks would be preferred. If this is not a possibility, LFG can be used but with strict measures to make sure I’m completing the customer’s order in a timely manner (ex: requiring a certain number of clears, only raiding with “seasoned raiders” in the discord, etc.) BoostCheetahToday at 6:04 PM The boosting pool at BoostCheetah is not something that is really available. Each booster is required to be able to complete the services on their own. How does this effect your answer? ZeekToday at 6:05 PM I’d use LFG, with the measures I have mentioned. The time spent finding a decent raid team will be insignificant in comparison to the time spent wiping/waiting on afk players/disbanding/looking for others if people rage quit. BoostCheetahToday at 6:06 PM At BoostCheetah, boosters speak directly to the customers and our customers love that we focus on letting them know everything that is going on with their account. It makes them feel safe. We do this by having a required set of updates that each booster must give via a live chat directly linked to the customer. This includes about 6 updates before starting an event and stopping after each raid encounter to let them know what they received. For trials you update after each game. For some boosters, they just want to play and this is a waste of their time. What are your thoughts on constantly updating the client? ZeekToday at 6:13 PM I have no issue with constantly updating the client, or speaking with them in a live conversation. While I have no problem with this policy, I would like to know if the customer has the option to forego these updates. I could imagine that some customers simply want their reward as quickly as possible, and would not want to be bothered with checking in on their accounts if they are busy in a real life job or commitment. BoostCheetahToday at 6:14 PM They can forego the updates by not checking the chatbox. Boosters are still required to keep it updated for our records and the customers records. Its the difference between you getting paid or not getting paid. ZeekToday at 6:15 PM Alright, thanks for the clarification. BoostCheetahToday at 6:16 PM How long do you think it takes to update a client on the progress? ZeekToday at 6:20 PM That depends on what you want your boosters to cover… I mean, I could be extensive and tell the customer exactly what weapon they got, with what perks it rolled with, what the masterwork was, who all was in the fireteam, what the recovery was on their new Doom Fang Pauldron, etc. etc. Or I could simply tell them that the activity is done and they have their loot. BoostCheetahToday at 6:21 PM What is the login details for your Steam account? Username and password? ZeekToday at 6:21 PM That takes no more than 60 seconds for me to confirm with them. BoostCheetahToday at 6:22 PM What is the login details for your Steam account? Username and password? ZeekToday at 6:22 PM I’m not giving you my login information Sorry BoostCheetahToday at 6:22 PM Our customers do that every day. On top of that, they spend hundreds of dollars on single runs. They don’t know us and they don’t know you. You don’t want to give your login information yet they are doing it daily and putting faith in us. They love knowing what is going on with their account. Hopefully the reason are obvious for you. Why would you want to not update them? ZeekToday at 6:25 PM See my above message: “I have no issue with constantly updating the client, or speaking with them in a live conversation.” BoostCheetahToday at 6:25 PM The only boosters that ask about ways to not update have an issue updating. 80% of your message was about not updating and why that may happen. If I said “I love destiny 2” and then went on about how it sucked, you’d probably think I hated the game. ZeekToday at 6:26 PM I asked for the sake of the customer. If he/she wants results as quickly as possible, why would you delay them? Some people I imagine would prefer to pay for the boost, forget about it, and work their 9-5 job. But that is the policy, and I have no issue with abiding by it. BoostCheetahToday at 6:29 PM Hypothetically, a customer orders an Outbreak Prime Heroic + Config. He does not have the Outbreak so you obtain this for him.
After obtaining the outbreak, and starting the heroic, you realize obtaining the Outbreak was not part of the order and this should have been ordered separately.
You are the owner of the company and the one running the order. You can assume you’ve been chatting with the customer for a while so you can skip pleasantries. What exactly, word for word, do you say to the customer to address this issue and to let them know what happen next? ZeekToday at 6:37 PM I would first complete the customer’s order of Outbreak Prime Heroic + Config, then upon completion tell him/her: “Despite having not paid for obtaining the Outbreak Exotic, the booster obtained this item preemptively. He/She then proceeded to complete the original order of ‘Outbreak Prime Heroic + Config’. The order cost has not been changed in any way, and you are not being charged for the procurement of the normal Outbreak. We apologize for any delay in the delivery of your order caused by this, and sincerely hope you enjoy your new rewards. Thank you for choosing BoostCheetah.” Then I would only pay the booster (aka myself in this scenario) for the Outbreak Prime Heroic + Config work done, as per the original order. Not any extra work done obtaining the normal Outbreak. BoostCheetahToday at 6:42 PM Why do you feel this is the best response? ZeekToday at 6:45 PM The customer is more important than the bottom line of the exchange. If they have a positive view towards your services, they are more likely to come back in the future and purchase another service. Even if your booster/company takes a hit due to time lost in obtaining the normal Outbreak, the profit there will be far less than the profit from repeat business. BoostCheetahToday at 6:46 PM Thank you Chase. That’s all the questions I had for you. We’ll be selecting boosters over the next several days. We’ll reach out over Discord. If you don’t hear back, feel free to reapply on the website after thirty days.
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